Thank you for shopping at Rasha By Rashida. We take pride in our artisanal craftsmanship and product quality. If you are not entirely satisfied with your purchase, we are here to help.

🔄 Conditions for Exchange

• Timeline: We accept exchange requests within 7 days of delivery.
• Product Condition: Items must be unworn, unwashed, undamaged, and unaltered, with all original tags and packaging intact.
• Exclusions: * Customized Items: Custom-made Dupattas, bespoke handicrafts, and altered articles cannot be returned or exchanged unless they arrive damaged.
  • Hygiene Products: Due to hygiene standards, undergarments and opened perfumes are strictly non-returnable and non-exchangeable.

⚠️ Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at info@rashabyrashida.com or via WhatsApp at 03296602982 within 48 hours of delivery with clear photographs of the defect. We will arrange a replacement at no extra cost to you.

💸 Refunds

We offer store credit or product exchanges for eligible returns. Cash refunds are only issued if an item is faulty or out of stock. Shipping costs are non-refundable.